FAQs

  • Production & Shipping

    Please allow 5-10 working days for us to create your custom piece before it is shipped. We offer reliable and secure shipping options to ensure the safe delivery of your handmade fabric art. Items shipped internationally are subject to customs, duties and/or taxes, of which customers are responsible for paying.

  • Copyright & Reproduction

    All the artwork and designs in our shop are protected by copyright. They may not be reproduced, copied, or resold without our express permission.

  • Returns Policy

    We do not accept returns or offer exchanges on our art pieces, however, your satisfaction is of the utmost importance to us. If, for any reason, you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order.

Privacy Policy

At Ethnique Bazaar, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and make use of our services. Please take a moment to review this policy to understand our practices.

1. Information We Collect:

We may collect the following types of information when you visit our website or use our services:

a. Personal Information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number (optional)

  • Payment information (credit card details, PayPal account, etc.)

b. Usage Data:

  • Information about your interactions with our website, including pages visited, products viewed, and actions taken.

c. Device Information:

  • Information about your device, such as its IP address, browser type, and operating system.

d. Cookies and Tracking Technologies:

  • We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

2. How We Use Your Information:

We use the information we collect for the following purposes:

a. Order Processing: To fulfill your orders, process payments, and provide customer support.

b. Communication: To send order updates, shipping notifications, and respond to your inquiries.

c. Personalisation: To tailor your shopping experience, recommend products, and display content that may interest you.

d. Analytics: To analyse website usage, track trends, and improve our website and services.

e. Marketing: With your consent, we may send you promotional emails and newsletters about our products, special offers, and events.

3. Data Sharing:

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers for the following purposes:

  • Shipping and delivery of your orders.

  • Payment processing.

  • Analytics and website optimisation.

  • Marketing and advertising (with your consent).

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

5. Your Choices:

You have the right to:

  • Access and update your personal information.

  • Withdraw consent for marketing communications.

  • Delete your account and personal data, subject to applicable laws.

6. Cookies:

You can manage cookies through your browser settings. Please note that disabling cookies may affect your browsing experience on our website.

7. Links to Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Children's Privacy:

Our website is not intended for children under the age of 16. We do not knowingly collect or maintain information from children.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of significant updates via email or by prominently posting a notice on our website.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ethniquebazaar.com.

By using our website and services, you consent to the practices outlined in this Privacy Policy.

Ethnique Bazaar

info@ethniquebazaar.com

www.ethniquebazaar.com

Last Updated: October 2023